Как стать бортпроводником Emirates?

Тебе нужно представиться: имя, возраст, страна и опыт работы в сфере услуг (сколько лет, какие позиции и организации).
После этого тебе нужно будет ответить на вопрос от рекрутера.
Примеры вопросов, которые задавали нашим клиентам в этом месяце:

• What is your dream destination and why?
• What kind of dish from Emirates service you want to try? And at which Emirates destination?
• What is your favorite book or movie and why?

Примеры групповых заданий, которые попались нашим клиентам в этом месяце:

Fasten Your Seatbelts

You are working as crew in the economy cabin on a flight from Dubai to New York. Midway through the flight, the captain turns on the seatbelt sign due to unexpected turbulence. The turbulence is mild, so you are permitted to continue working, but all passengers must remain seated with their seatbelts fastened.
As a group, review each passenger and agree on how you will manage each situation and the order of priority. You must all agree and are not allowed to vote:

• An unaccompanied minor starts crying as they are scared about the turbulence.
• An elderly passenger is standing in the aisle and is waiting to use the restroom.
• A pregnant passenger is uncomfortable in her seat and asks for your help to unfasten her seatbelt.
• A passenger spilled a drink on themselves and has come to the galley and asked for tissues to clean it up.
• A demanding passenger has pressed the call bell several times requesting for a hot tea and is questioning the delay in the service.
• A teenager tells you he suffers from motion sickness and does not feel well.
• A mother holding her infant is trying to calm her down and has asked you for the baby bassinet.

Polaroid Memories: The Last Click

Boarding has just finished on flight EK210 from Athens to Dubai. As part of your pre-flight duties, you are taking polaroid pictures of passengers to enhance their experience. Each photo will be placed in a special card frame with a personalised message from the crew, so they are a very popular keepsake. Unfortunately, there is just one film left, and eight passengers have requested to have their photo taken.
As a group, review each passenger and decide which passenger will have their photo taken and how you will manage other passengers. You must all agree and are not allowed to vote:

• Parents travelling with a young child who are hoping to capture their child’s first flight.
• Couple celebrating their anniversary, they have asked for a photo to commemorate the special occasion.
• A frequent flyer who is on their 100th flight and would like a photo to celebrate.
• Solo traveller has asked for a photo for their scrapbook to mark the journey.
• Influencer with a large social media following, who wants to post the polaroid picture to their followers.
• First-time Business Class traveller who wants to take a picture to remember the moment.
• A passenger celebrating their birthday who wants a photo as a special keepsake.
• Unaccompanied minor, who wants a photo to show to their parents upon arrival.

Тест состоит из заданий на знание грамматики, лексики + даётся текст с 8-10 вопросами по нему.
Примеры заданий:

I'll meet you at the cafe __________ I finish work.
A. after
B. wherever
C. despite
D. since

The detective's __________ skills helped him solve the complex murder case.
A. astute
B. complacent
C. boisterous
D. irritable

Один из последних текстов, который попадался нашим клиентам в этом месяце:

In recent years, the concept of remote work has gained significant popularity. With advancements in technology, many companies have adopted flexible working arrangements, allowing employees to work from home or any location with an internet connection. This shift has brought numerous benefits, including increased productivity, reduced commuting time, and a better work life balance. However, remote work also presents challenges such as feelings of isolation, difficulties in communication, and maintaining team cohesion. To address these issues, companies are implementing various strategies, such as regular virtual meetings, team-building activities, and providing mental health support. As remote work continues to evolve, it is essential for both employers and employees to adapt and find effective ways to collaborate and stay connected.

Вопросы, которые попались нашим клиентам в этом месяце:

• Why do you want to become cabin crew at Emirates?
• Tell about the time when you had a conflict with a customer. How did you handle it?
• Share an experience when you exceeded customer's expectations.
• Provide an example where you coped with an aggressive customer.
• Tell about the time when you helped your colleague.